Shipping policy

Shipping Policy for Laud Recovery

Last Updated: [Insert Date]

Thank you for shopping at Laud Recovery! We strive to provide fast and reliable shipping for all of our customers. Below, you will find details about our shipping policies. If you have any further questions, don’t hesitate to contact our customer service team.

1. Order Processing Time

  • Processing Time: All orders are processed within 1–5 business days after receiving the order. This excludes weekends and holidays.

  • Order Confirmation: Once your order is placed, you will receive an order confirmation email. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

  • Delays: During peak seasons or sale events, processing times may be slightly longer. We will notify you via email if there are any delays.

2. Shipping Rates & Delivery Times

Domestic Shipping (within [Your Country]):

We offer the following domestic shipping options:

  • Standard Shipping:

    • Estimated Delivery Time: 5–7 business days

    • Price: varies depending on product size & location.

  • Expedited Shipping:

    • Estimated Delivery Time: 2–4 business days

    • Price: varies depending on product size & location.

International Shipping:

We are happy to offer international shipping. Delivery times and rates will vary based on the destination:

  • Standard International Shipping:

    • Estimated Delivery Time: 7–14 business days

    • Price: Varies by destination (calculated at checkout)

  • Expedited International Shipping:

    • Estimated Delivery Time: 5–7 business days

    • Price: Varies by destination (calculated at checkout)

Note: Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

3. Shipping Confirmation & Tracking

Once your order has shipped, we will send a shipping confirmation email with a tracking number. You can track your order via the provided tracking link. If you did not receive your tracking information, please contact us at [laudrecovery@gmail.com].

4. Shipping Restrictions

  • We currently do not ship to P.O. Boxes or military addresses (APO/FPO).

  • We only ship to the countries listed at checkout. If your country is not listed, please contact us, and we will try to accommodate your request.

5. Order Issues & Missing Packages

If you experience an issue with your order, such as a missing or delayed package, please contact us immediately at [laudrecovery@gmail.com].

  • Missing Package: If your tracking number shows delivered, but you haven’t received your package, we recommend contacting your local carrier or shipping provider for assistance.

  • Lost Package: If your package has been lost in transit, please notify us within 30 days of the expected delivery date, and we will work with the carrier to resolve the issue.

6. Returns & Exchanges

Please refer to our Return & Refund Policy for information on how to return or exchange items. If your order is returned to us due to an incorrect or undeliverable address, you may be responsible for additional shipping charges to re-ship the package.

7. Address Accuracy

Please ensure that the shipping address provided at checkout is correct. Laud Recovery is not responsible for any errors in shipping due to incorrect or incomplete address information. If an error is made, please contact us as soon as possible so we can update the address before the order is shipped.

8. Shipping Insurance

We do not automatically include shipping insurance in our shipping rates, but it may be available upon request. If you would like to add insurance to your order, please contact us before completing your purchase.

9. Delivery Delays

While we make every effort to ship your order on time, delivery times are estimates and may be affected by factors beyond our control, such as:

  • Weather delays

  • Carrier issues

  • Holidays and peak shipping seasons

If you experience a delay, we will notify you as soon as possible.

10. Contact Us

If you have any questions about our shipping policy, or if you need assistance with an order, please feel free to reach out to our customer support team:

  • Email: [laudrecovery@gmail.com]

  • Phone: [0409 483 689]

  • Address: [27 Curtin Ave Cottesloe WA 6011]